Welcome to Arktos Collectibles, our shop of vintage finds, collectibles and also lots of handmade creations, like ceramics, jewellery, Greek folk art, etc.
We also stock some supplies for art projects and assemblage pieces.
We would like to thank you for stopping by. Most of the items here are made by me, my husband and our collaborating, artist friends.
Let us know if you would like more info or anything custom made.
Οι Έλληνες πελάτες μας μπορούν να πληρώσουν και με τραπεζική κατάθεση ή αντικαταβολή
Εποικοινωνήστε μαζί μας, αν σάς ενδιαφέρει αυτη η μέθοδος πληρωμής
We accept payment by PayPal and also by direct checkout with your credit card. If you would like to pay with your credit card on Paypal, Paypal will take care of that and guide you through the process.
We now also accept Etsy gift cards.
We expect to be paid at check out. If we don't receive payment upon checkout , we will try to contact you, but if you haven't paid for your order within two days, we will have to cancel this transaction and relist the item.
Οι Έλληνες πελάτες μας μπορούν να πληρώσουν και με τραπεζική κατάθεση, ή αντικαταβολή
Εποικοινωνήστε μαζί μας, αν σάς ενδιαφέρει αυτη η μέθοδος πληρωμής
***PLEASE KEEP IN MIND THAT BEFORE AND DURING THE CHRISTMAS HOLIDAYS, DELIVERY MIGHT TAKE LONGER THAN USUAL***
We ship everywhere, worldwide, usually within 1-3 days, after your order has been paid, when the items are in stock, for most orders, unless stated otherwise.
We ship every Monday, Wednesday and Friday. We ship with the Greek post ( Hellenic Post).Priority registered mail is used always with the Greek post ( Hellenic Post). Orders within Greece take 2 to 3 days to be delivered, 5 to 7 days for EU (European Union) countries and 7 to 10 days for the rest of the world.For made to order item, please see stated delivery time.
In your country this will be handled with the standard post of your country, for example USPS for items shipped to the US.
We also ship with DHL. who deliver within the next day of shipping for EU ountries and 2 working days for most places to the rest of the world.IN the US for example, you will have your order within two working days, if we ship with DHL courier service.Please, contact us for this option, when you need expedite shipping.We will also need your mobile/cell phone number for shipping with DHL.
We do not work on weekends, or Greek public holidays, so, please understand, if we do not reply to your e-mail, or order until Monday morning, or after a public holiday.
After you have bought an item, or more and when your order has been shipped, you will be sent a shipping notification e-mail with a tracking number, confirming when your order has been mailed, etc.
We are not responsible for any fees, duties or tariffs outside Greece, so, please, if you live outside the EU, get in touch with the local authorities in your country to get information on relevant issues.
We cannot be held responsible for any damages caused after our shipped packages leave our Post Office or DHL offices.
To send your order, we use handmade, hard paper boxes and blister padded envelopes for the jewellery, key rings, charms, etc. We use blister padding and recycled, or custome made, cardboard boxes, if possible for all artwork and vintage items. Everything is meticulously and very safely wrapped and can be gift wrapped if you would like. A note can be included, if you would like us to send this to someone as a gift
Please make sure that the address you list on Etsy matches the address listed on your PayPal account or your credit card for direct checkout buys. Arktos Collectibles takes no responsibility, if a parcel is sent to an old address listed in your order.
If you would like to have the parcel sent to an address different from those listed on Paypal and Etsy, leave a message during checkout.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Request a cancellation within: 12 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
We want you to be happy with our art, collectibles and jewellery, so we will exchange your purchase, or refund you, if you are not happy with your purchase and you notify us within a day or two of the estimated 10 days delivery and return your purchase in exactly the same, safe packaging, unused.
You can return only completely undamaged goods within 14 days of having received them, in their original packaging, with the return shipping cost paid by yourself, the buyer.We will only refund the price of the item you are returning, not the shipping cost.
You will have to cover the cost of returning and shipping the item a second time, if you exchange your original item with something else.
We cannot exchange Holiday items (Christmas charms, trees, ornaments, gifts, Easter decor items and accessories, such as Greek Easter candles, Halloween decor and gifts, Valentines' decor and gifts, etc.
You cannot return and be refunded for earrings, or for any custom orders.
We will readily repair damaged goods, free of charge, if we are indeed at fault, when you have received the item.You would be kindly requested to send us a photo of the damaged item.We won't be able to cover the shipping of damaged goods.
With a minor agreed upon fee, or no fee at all, depending on the item, we will repair items you've bought and used for some time, like jewelry, key rings, etc. and as long as the materials are in stock.
We will be unable to cover the shipping cost of re-sending the same item for any other reasons, such as readjusting jewellery items lengths, for instance, or repairing items, after they've been used for some time. This will be an additional cost to you.
For the vintage collectibles and vintage art, most items will have to be replaced, if they are still in stock.
Resending the items you would like to exchange or be refunded for, will be an additional cost to you.
Shipping costs for items exchanged will also have to be paid by you.
Thank you for your custom, we hope buying from our shop has been an exciting experience for you.
► Information I Collect:
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.
► Why I Need Your Information and How I Use It:
I rely on a number of legal bases to collect, use, and share your information, including:
● as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
● when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
► Information Sharing and Disclosure:
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
● Service providers: I engage certain trusted third parties to perform functions and provide services to my shop, such as post services and delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
● Compliance with laws: I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
► Data Retention:
► Transfers of Personal Information Outside the EU:
I may store and process your information through third-party hosting services, in the US and other jurisdictions, such as Google Cloud, which is Privacy Shield certified.
► Your Rights:
You have a number of rights in relation to your personal information:
● Access: You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
● Change, restrict, delete:You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
► How to Contact Me:
If you have any questions or concerns, you may contact me at firstname.lastname@example.org